THE PROCEPT PROCESS

FROM CONCEPT DESIGN TO MANUFACTURING AND SUPPORT

Regardless of where you are on your product development journey, we can get you the help you need.

STAGE 1

RESEARCH & INVESTIGATION

Using our experience in Product Management and Engineering, we partner with you to define the right product to meet your business goals. We guide you with objective, unbiased feedback produced with lean design techniques and engineering research.

  • Clarify Business goals
  • Research to understand your customers and market
  • Product concepts & visualisations
  • User Experience (UX) design concepts
  • Investigation of critical technical risks


Outcome:
Know what your valuable product is, and its viability before you build it.

STAGE 2

PROOF OF CONCEPT

When you’ve completed research and key feasibility investigations it’s time to build something physical so you can test fundamental outcomes that your product is intending to achieve. Activities include:

  • Design concepts based on a preferred direction
  • Lab based prototype development
  • Early stage prototypes
  • Primary requirements and functions

 

A Proof of Concept can validate the technology, confirm market demand or shore up investment. It’s that powerful. This is a vital stage so we work hard on creating a concept that through testing demonstrates your most valuable outcomes.

Outcome: Ability to write clear objectives and a set of design inputs for your product

STAGE 3

PILOT SYSTEM

This stage is intended to deliver a release of the product with most of its features complete. IT can then be tested in its intended environment which is essential in drawing out feedback ahead of final design decisions around hardware, enclosures and software. Depending on your product, activities would include:

  • Hardware engineering
  • Software engineering
  • Industrial design
  • Mobile App Development
  • Cloud Development
  • Testing in intended environment

 

Outcome: Product tested in the field. Final design updates known and planned.

STAGE 4

REFINE & RELEASE

This stage is typically the most exciting as your product design receives final updates after pilot testing. Items in the design which may be affected by manufacturing will also be addressed along with compliance and certification testing.

  • Design Refinements
  • Software improvements
  • Manufacturing assessment
  • Product Certification
  • Compliance testing

 

Outcome: Formal release of product that has been successfully tested against Design Inputs.

STAGE 5

MANUFACTURING SERVICES

The transition of your design to volume manufacturing is a watershed moment. To help customers through this we use our experience in manufacturing to work through the following:

  • Transfer of design to contract manufacturer
  • Design of manufacturing test software and systems
  • Set up of test systems at the manufacturing site
  • Training of manufacturer’s staff on the product and test software
  • Overseeing ramp-up of manufacturing
  • Resolving engineering issues as they arise

 

Outcome: Product reliably manufacturing at planned volumes.

STAGE 6

SUPPORT & MAINTENANCE

When a product is live in market there will be feedback from customers, unexpected faults and issues to resolve. Customers end up using your product in ways you never imagined…some of which lead to valuable improvements, some that just break things. To help with this we provide tailored support options so you can still access product expertise when you need it.

Outcome: A product that has technical support when it’s needed.

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